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Global tourism in 2026 under pressure: labor shortages, security risks, and lagging infrastructure

Find out why global tourism in 2026 is facing labor shortages, cyber threats, security risks, and infrastructure constraints. We bring an overview of the changes that could affect prices, service quality, and traveler trust.

Global tourism in 2026 under pressure: labor shortages, security risks, and lagging infrastructure
Photo by: Domagoj Skledar - illustration/ arhiva (vlastita)

Global tourism in 2026 under pressure: labor shortages, security risks, and infrastructure lagging behind demand

The global tourism industry entered 2026 with figures that at first glance seem encouraging, but also with a series of problems that are increasingly difficult to keep in the shadow of growth. After a strong recovery in international travel, the sector today is facing labor shortages, growing security threats, cyber risks, weaknesses in transport and destination infrastructure, and pressures coming from the broader economic and geopolitical environment. In practice, this means that demand for travel still exists, but the traveler experience is becoming increasingly sensitive to delays, staff shortages, higher prices, and a sense of insecurity. For an industry that lives on trust, predictability, and the impression that travel is worth the money invested, this is not a marginal problem but a question of the sustainability of the growth model in the years ahead.

United Nations tourism data show that international tourism continued to recover during 2025 as well, with international arrivals in the first nine months of last year increasing by five percent compared with the same period in 2024. This confirmed that interest in travel did not disappear despite higher prices, geopolitical tensions, and more cautious household spending. But the same trends simultaneously reveal a deeper contradiction: the stronger the recovery, the more clearly the structural weaknesses of the system that must carry that demand become visible. Tourism can no longer rely only on the return of guests as an automatic solution. There are increasing signs that, without more serious changes, a period will follow in which growth in the number of trips will be accompanied by a decline in the quality of the experience, and some travelers will, because of price or insecurity, choose shorter and closer holidays instead of classic international travel.

Labor shortages are no longer a temporary disruption

One of the most serious problems for global tourism in 2026 remains the labor market. The World Travel & Tourism Council estimates that the sector supported a record 357 million jobs in 2024, and around 371 million in 2025. At the same time, the same organization warns that by 2035 global demand for workers in tourism and related activities could exceed supply by more than 43 million people. This is not just a long-term projection for analytical presentations, but a warning that is already having very concrete consequences in hotels, restaurants, airports, agencies, cruise ships, and local transport.

The problem is all the greater because it is not only about a shortage in the number of employees, but also about a shortage of experience, specific skills, and a stable workforce. Many workers left the sector during the pandemic years, and some of them did not return. In the meantime, employers have been left between two pressures: on the one hand, the need for people is growing in jobs that cannot easily be automated, and on the other hand, the costs of labor, training, and employee retention are rising. In such conditions, service becomes uneven. A traveler may not see this through statistics, but will certainly feel it through longer check-in waits, slower problem resolution, poorer staff information, or a decline in standards in segments where human contact remains crucial.

The World Economic Forum, in its analysis of the future of travel and tourism, also warns that the sector is entering a phase of strong growth, but in parallel with worker shortages, pressures on local communities and the environment, and increasingly pronounced tensions between visitor needs and destination capacities. In other words, tourism does not suffer only from a lack of people, but from a lack of a coordinated strategy. It is not enough to open more jobs if they remain poorly paid, seasonally uncertain, and organizationally exhausting. Without better career models and more serious investment in training, part of the market will continue to live on improvisation, and that is a very costly pattern in the experience industry.

Security is once again a central issue, but in a different form

Security challenges in tourism are no longer reduced only to classic questions of the physical protection of travelers. Today's threats are broader, more fragmented, and often less visible until they escalate into a serious incident. Geopolitical crises, regional conflicts, disruptions in air traffic, hybrid threats, and changes in the security assessments of individual destinations can in a short time change tourist flows, prices, and consumer behavior. Even when there is no direct travel ban, an increased sense of risk is enough for some guests to postpone a decision, change destination, or choose a shorter stay.

That is precisely why traveler trust is emerging as perhaps the most sensitive currency of 2026. Tourism is highly dependent on perception. A destination that is formally open and operational does not necessarily mean a destination that travelers will perceive as carefree, organized, and worth the expense. In conditions of inflation, more expensive airline tickets, and greater uncertainty, travelers' tolerance threshold is falling. What was previously experienced as an inconvenience is now more often interpreted as a sign that for the same money one can get a safer and simpler holiday closer to home.

Such a shift does not necessarily mean the end of international travel, but it changes the balance in the market. Large hotel and reservation systems are already recording in their research for 2026 an increase in interest in travel motivated by a sense of control, familiarity, and more meaningful rest, and not only in distant or prestigious destinations. Hilton's global research among travelers shows that in 2026 the importance of trust, familiar brands, digital simplicity, and holidays tailored to travelers' real needs is increasing. This is an important signal for the entire industry: when security and predictability become the main criteria, part of the demand naturally shifts toward closer, shorter, or logistically simpler travel.

Cyber risks are no longer a technical topic but a business problem

A special layer of security threats comes from the digital space. Tourism and transport today depend on a dense network of reservation systems, payment platforms, loyalty programs, digital identities, flight management systems, guest check-in applications, and a range of connected services that make movement easier for travelers. It is precisely this digital connectivity that also increases the sector's exposure. The International Air Transport Association warns that the aviation industry is an attractive target for cyberattacks, from data theft and financial fraud to operational disruptions. The European Union Agency for Cybersecurity further states that the risk profile in the transport sector has changed due to an increase in attacks on European transport infrastructure, including airports.

For a traveler, a cyber incident is not an abstract news item from the technology section. It can mean theft of personal and payment data, canceled reservations, unavailable check-in systems, problems during boarding, or multi-hour delays at key points of the journey. For companies, this means reputational and financial damage, but also regulatory pressure, because issues of data protection, business continuity, and incident response can no longer be treated as a secondary IT topic. The tourism industry has for years presented itself as a sector of experience, hospitality, and mobility, but in 2026 it is becoming increasingly clear that the systems that survive will be those that take digital resilience equally seriously.

An additional problem is that many actors in tourism are highly heterogeneous. In the same travel chain there are global companies with serious security budgets, but also small hotels, local carriers, private renters, and seasonal operators that do not have the same capacities. This creates an uneven security landscape. One weak link in the chain is enough for the entire traveler experience to become problematic. That is exactly why experts are increasingly talking about the cyber resilience of the entire ecosystem, and not just of an individual company.

Human trafficking remains the dark side of international mobility

Alongside operational and security challenges, the tourism industry continues to face a serious social problem that cannot be separated from the global mobility of people and money. The United Nations Office on Drugs and Crime, in its Global Report on Trafficking in Persons for 2024, warned that the number of detected trafficking victims in 2022 was 25 percent higher than in 2019, while the number of victims of forced labor increased by 47 percent. The organization also highlights a rise in the exploitation of children and the spread of forms of forced criminality, including online scams.

Tourism is not the only or automatically the main cause of such phenomena, but it is part of the broader international economy of movement in which abuses can also be hidden. Large fluctuations in people, seasonal jobs, unregulated or poorly supervised recruitment chains, cross-border work, and demand for cheap service create a space in which the risk of exploitation grows. This may refer to forced labor in supply chains, illegal mediation in employment, exploitation of migrants, or abuses in segments of the grey economy that accompany mass tourism. When international organizations warn of the growth of forced labor, that message cannot be separated from a sector that depends on a large number of low-skilled and often seasonal jobs.

For the destinations themselves, this is also a reputational issue. A growing number of travelers, especially those choosing more expensive or longer arrangements, are paying attention to the ethical dimension of travel: how workers are treated, who profits from tourism, and how transparent the system is. Destinations that ignore this layer of risk may retain volume in the short term, but in the long term they risk losing trust and facing pressure from regulators, the non-governmental sector, and the guests themselves.

Infrastructure often does not keep pace with growing demand

Another problem that is increasingly coming to the fore is infrastructure. This is not only about roads, airports, and railways, but also about hotels, utility systems, digital connectivity, crowd management, and the capacity of destinations to absorb a large number of guests without a decline in the quality of life of the local population. Analyses by the World Economic Forum and other international bodies have long warned that the development of tourism will depend on whether countries and cities can invest in quality infrastructure quickly enough and wisely enough. Otherwise, a larger number of visitors does not automatically create a greater overall effect, but produces congestion, higher costs, and dissatisfaction on both sides.

Air transport is a very clear example of such pressure. Airports Council International estimates that global air traffic reached 9.8 billion passengers in 2025, with continued growth in international travel. At the same time, IATA warns that strong demand is masking persistent capacity constraints, from delays in aircraft and engine deliveries to bottlenecks in maintenance and operations. Such constraints do not remain within industry reports. They spill over into ticket prices, flight availability, hub congestion, and the overall impression of travel, especially in peak seasons.

At the level of cities and regions, the pressure is also visible in a different way. A lack of accommodation capacity, overloaded roads, public transport subordinated to the peak of the season, and utility systems that struggle to keep pace with the number of guests are increasingly becoming a political and social issue. That is why today's debate about tourism is no longer just a debate about revenue and occupancy. It is increasingly a debate about whether a destination can simultaneously be attractive to guests, bearable to residents, and operationally reliable for business.

A growth industry without reforms easily becomes an industry of frustration

All of this together leads to the key dilemma of 2026. Tourism still has great economic potential, but it can no longer count on problems resolving themselves with the help of strong demand. The World Economic Forum estimates that by 2034 the sector could reach a value of 16 trillion dollars and account for more than 11 percent of the world economy. That is precisely why issues of labor, security, infrastructure, and social responsibility are no longer marginal topics for specialized conferences, but central conditions for future growth.

If reforms continue to be postponed, the consequence will not necessarily be a dramatic collapse of travel, but rather a slower and more insidious erosion of trust. Travelers will continue to travel, but more selectively. They will compare value for money more, seek safer and more predictable options, choose familiar chains or closer destinations, and more often give up complex itineraries that carry too much uncertainty. In such an environment, part of international demand can indeed spill over into shorter holidays, regional travel, and forms of stay that offer more control with less logistical and financial risk.

For the tourism industry, the message is quite clear. The recovery period is turning into a maturity test period. It is no longer enough to have good marketing, attractive photographs, and booking growth. The sustainability of the sector in 2026 increasingly depends on whether the industry can simultaneously secure workers, protect travelers and data, prevent exploitation, modernize infrastructure, and restore the feeling that travel, despite all global tensions, is still an experience worth planning.

Sources:
- UN Tourism – data from the World Tourism Barometer on the growth of international tourist arrivals and the continuation of recovery during 2025.
- World Travel & Tourism Council – estimates on employment in tourism, sector growth, and a possible labor shortage of more than 43 million people by 2035.
- World Economic Forum – analysis of sector growth, infrastructure and labor constraints, and tensions between tourism development and destination capacities.
- UNODC – summary of the 2024 Global Report on Trafficking in Persons with data on the increase in detected victims and forced labor.
- IATA – overview of cyber threats in aviation and the importance of the sector's digital resilience.
- ENISA – overview of the growth of cyber threats to transport infrastructure, including airports.
- Airports Council International – estimates on global air traffic growth and pressures on infrastructure.
- IATA – warning that strong demand for flights is masking persistent capacity constraints in the industry.
- Hilton – global research on travel habits for 2026 showing the growing importance of trust, predictability, and more meaningful travel.

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