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Destinations International marked the second Destination Professionals Day and emphasized the role of DMOs in tourism

Learn how Destinations International marked the second Destination Professionals Day on 19 February, alongside proclamations in Canada and U.S. states. We explain what destination organizations do behind the scenes and why the industry sees them as key to development and sustainable tourism. Also learn what this means for local communities and meetings and conventions tourism.

Destinations International marked the second Destination Professionals Day and emphasized the role of DMOs in tourism
Photo by: Domagoj Skledar - illustration/ arhiva (vlastita)

Destinations International marked the second “Destination Professionals Day” with growing support from government and industry

Destinations International (DI), a global professional association bringing together destination organizations and convention & visitors bureaus (CVBs), marked the second edition of “Destination Professionals Day” on 19 February 2026 — a day dedicated to the people and organizations behind tourism competitiveness, the meetings and conventions sector, and the broader economic impact of travel. According to the association’s own releases and materials, this year’s observance gained additional weight through official recognitions and proclamations by political officials, as well as through member activities at the local level.

Although tourism is most often viewed by the public through the number of overnight stays and arrivals, destination organizations operate in a much broader space: from attracting international events and conventions, through managing visitor flows and a place’s reputation, to coordinating local partners and strengthening the economy. DI emphasizes that the goal of the day — beyond symbolic gratitude — is also to recognize in the long term a profession that is often “behind the scenes” but is crucial for the visibility and sustainability of destinations.

Why 19 February: a historical root in Detroit

The date 19 February was chosen as a reminder of 19 February 1896, when an organization was founded in Detroit that is cited in DI’s narrative as the first modern destination organization, then focused on attracting conventions and business events. According to DI’s explanations, that moment is considered the beginning of an institutionalized “destination” approach — the idea that a city or region can be systematically presented and developed through events, visits, and public-private cooperation.

The first international observance of “Destination Professionals Day” was launched in 2025, and the second edition was held in 2026, with an emphasis on expanding recognition beyond professional circles and on obtaining formal acknowledgments from local and state/provincial authorities.

Official recognitions: from Canada to U.S. states

In communications marking the observance, DI highlights that more official recognitions were recorded this year than before. As a particularly highlighted example, it cites a greeting from Canadian Prime Minister Mark Carney, who, according to DI, stressed that the day is an opportunity to underscore the importance of tourism professionals in communities and to recognize the “tireless efforts” of those working in the sector.

Alongside Canada, DI also cites formal proclamations by U.S. states. Illinois Governor JB Pritzker proclaimed 19 February 2026 as “Destination Professionals Day” in that state, calling for greater visibility of the contributions of destination organizations and their teams. A similar message also came from Wyoming: Governor Mark Gordon, according to DI, encouraged residents to recognize the role of professionals, partners, and tourism organizations in strengthening local economies and communities.

DI states in its release that organizations in multiple countries joined the observance through local events, recognition programs, educational activities, and campaigns aimed at citizens and stakeholders. The emphasis was not only on promoting the destination as a product, but also on explaining what destination organizations do and how their work affects employment, revenues, and quality of life.

What destination organizations do and why their role is expanding

In practice, destination organizations (known in different countries as DMOs, CVBs, or tourist boards) function as “hubs” between local authorities, the tourism economy, cultural institutions, carriers, event organizers, and citizens. DI stresses that the modern role of these organizations is far from exclusive marketing: the aim is simultaneously to increase the economic impact of visits and to reduce the negative consequences of excessive pressure on space and infrastructure.

Among the tasks DI often highlights are:
  • attracting conventions, sports, and cultural events that fill capacity outside the peak season
  • connecting the private sector and public institutions around shared goals for destination development
  • monitoring trends and using data to manage visitor flows
  • communicating with residents and shaping the “social license” for tourism, especially in cities under pressure from mass visits
  • managing the destination’s reputation in crisis situations, from security to climate and health challenges
DI also emphasizes in its materials the role of destination organizations in attracting investment and talent, as quality of life, events, and international recognition are increasingly viewed as part of broader place competitiveness.

Tourism as a global economic engine and a challenge that requires management

The context in which DI builds the story about the importance of the profession is also visible in global indicators. According to data from the World Travel & Tourism Council (WTTC), travel and tourism in 2024 accounted for about 10% of global GDP (around US$10.9 trillion) and supported a total of 357 million jobs, which WTTC describes as approximately one in ten jobs worldwide. Such figures help explain why destination organizations are increasingly moving beyond “promotion” and into the area of public policy, labor-market development, and spatial management.

On the other hand, tourism growth and recovery also bring tensions. UN Tourism (formerly UNWTO) states that international tourism in 2024 practically returned to pre-pandemic levels, with an estimate of around 1.4 billion international arrivals, or approximately 99% of the pre-pandemic level. Such a return of demand increases pressure on cities and regions grappling with infrastructure, housing, and sustainability, and in that space destination organizations try to balance the interests of visitors, the local economy, and residents.

DI sees precisely there an argument for stronger recognition of the profession: if tourism makes a significant contribution to revenues and employment, then managing its impacts — positive and negative — is a matter of capacity, expertise, and coordination. In that sense, “Destination Professionals Day” also serves as a platform to explain the complexity of work that the public often reduces to slogans and campaigns.

DI’s message: “destination professionals” as development infrastructure

DI President and CEO Don Welsh, according to the association, described destination professionals as “catalysts” of economic opportunity and community alignment. In the same context, DI emphasizes that official recognitions by national and state/provincial officials support the thesis that destination organizations represent an important part of the “infrastructure” of economic development, talent attraction, and global competitiveness.

Such language is not accidental: DI and similar organizations in recent years have sought to redefine perceptions of the DMO/CVB sector from a “marketing cost” into a tool that generates measurable impacts — from accommodation occupancy and hospitality spending to the growth of meetings and conventions tourism, which typically brings higher spend per visitor and a stronger effect across the entire value chain.

Workforce and the battle for talent: why the observance is also a recruitment strategy

One of the themes running through DI’s materials is the workforce issue. In its analyses, WTTC warns that the travel and tourism sector will need a large number of new workers in the next decade, with the risk of a serious labor shortage. WTTC reports and releases cite a projection that by 2035 the sector could support tens of millions of new jobs, but also that without measures to attract and retain workers a gap could emerge between labor demand and supply measured in the tens of millions of people.

For DI, this is an additional argument to make the profession more visible. “Destination Professionals Day” thus becomes a tool to attract new generations as well: young people are encouraged to understand that careers in destination organizations include data analytics, sustainability, event management, communications, public relations, community engagement, and public policy — not just “tourism promotion.”

Local impact: from joint campaigns to managing pressures

DI stresses that marking the day makes sense only if it is carried to the community level. That is why the association offers its members communication tools and templates — from social media messages to proclamation suggestions — so that cities and regions can explain to residents what exactly happens “behind the scenes” of tourism success.

In practice, the local impact of destination organizations is often seen only when a problem arises: for example, when visits must be redistributed from overcrowded zones, when better information about rules of conduct in sensitive areas is needed, or when the community demands clearer control over short-term rentals and pressure on housing. In such situations, destination organizations often become intermediaries between an economy that wants growth and residents who seek protection of quality of life.

In that context, DI tries to broaden the conversation: the question is not only how many visitors arrive, but how tourism fits into community development and how its impact is distributed. “Destination Professionals Day” is used as an occasion to hold that conversation publicly, with an emphasis on cooperation and transparency.

What comes next after the second observance

After the second edition, DI says it will continue to expand the day’s international recognition and encourage members to strengthen cooperation with elected officials. A special focus is on formal recognitions, because in many environments they facilitate advocacy for budget funds, partnerships, and policies that treat tourism as a development tool rather than exclusively as a seasonal activity.

For DI, 19 February is not just a date on the calendar: the idea is that once a year the public shows who the people are who organize conventions, bring events, analyze data, align interests, and try to make tourism sustainable. In a world in which travel is returning to high levels and local communities are increasingly openly debating the limits of growth, the role of these professionals becomes more visible — and more politically relevant — than it was just a few years ago.

Sources:
- Destinations International – official “Destination Professionals Day” page with basic information and the observance date (link)
- Destinations International – “Destination Professionals Day Toolkit” and context of the founding of the first destination organization on 19 February 1896 (link)
- Yahoo Finance – news about marking the second edition of Destination Professionals Day (19 February 2026) and statements about official recognitions (link)
- World Travel & Tourism Council (WTTC) – “Economic Impact Research” data on tourism’s contribution to global GDP and employment (link)
- UN Tourism – information on the recovery of international tourism to pre-pandemic levels in 2024 (link)

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